Straight-talking HR for the people doing payroll, sales and playing workplace therapist before lunch.
If you run a UK small business, or you're the HR-of-one trying to keep the wheels on, this podcast is for you.
No corporate jargon.
No "synergy."
Just real answers to the people's problems no one warned you about.
Hosted by award-winning HR expert Kate Underwood, each episode tackles the moments small business owners actually face:
The employee who's brilliant at the job and causes chaos in the team
The manager who avoids hard conversations until they turn into a bonfire
The "small issue" grievance that suddenly becomes a formal complaint
The sickness pattern is suspiciously linked to Mondays and payday
The resignation that makes you think, " What did we miss?"
You'll get plain-English UK employment law, practical advice on performance, absence, hiring and retention, and grown-up culture conversations, all usable the same day. No theory. No paperwork museums. No advice that only works in big HR departments with unlimited budgets.
This is also a permission slip to lead like a human. Clear standards. Fair boundaries. Decent communication. Less drama. The goal is a calmer workplace, fewer sleepless nights, and a team that actually wants to stick around.
And yes, Hazel the office dog pops up too. Because nothing says "people management" quite like a judgmental stare from a Wellbeing Officer who's never written a policy in her life.
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Halfway through the year is where most small businesses quietly lose momentum and, sometimes, their best people. We are busy, we are heads-down, and suddenly it is July and nobody has revisited the objectives that were meant to guide the year. So we make a simple case: the mid-year review is the single cheapest, highest-return people tool you own. Half an hour per person, twice a year, can catch small problems while they are still fixable and make your team feel seen before disengagement turns into a resignation.
We walk through what a genuinely useful mid-year performance review looks like in a small business. Think conversation, not form. Two-way, not a verdict. A little time looking back with honesty, then more time looking forward with clarity: what matters now, what is getting in the way, and what support would help. We also get practical about good performance management and feedback: separating performance from the person, keeping language specific, and writing down a brief record so expectations and actions are clear.
We also cover the three most common manager mistakes that sabotage reviews: talking too much, rushing to fill the silence, and making it all targets with no human check-in. You will leave with a ready-to-use set of questions, a tip for sending them in advance, and a quick action list you can put in your diary this fortnight. If you want better employee engagement, stronger retention, clearer objectives, and a cleaner trail of feedback that supports you when things get tricky, this is your reset point. Subscribe, share it with one manager who is about to skip their mid-year reviews, and leave a quick review if it helped.
If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love.
And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead.
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If you're not sure how your HR is really holding up, take the free HR Health Check. It's short, jargon-free, and gives you a clear score on what's working and what could do with a bit of love.
Enjoyed this episode? Subscribe so you never miss one, and leave a review if you've got thirty seconds. It honestly does help more small business owners find the show, and it's the cheapest good deed you'll do all week.